Contact Us
Questions, corrections, partnership enquiries, or feedback on a review — the team behind Bitcoin Casino reads every message that comes in. Use the details below to reach us, and we'll get back to you as quickly as we can.
Email Us
The fastest way to reach us is by email:
We aim to respond to all enquiries within 48 hours on business days. If your question is urgent — for example, a factual error in one of our reviews that needs correcting — please include "Urgent: Review Correction" in the subject line and we'll prioritise it.
What We Can Help With
- Review accuracy: If you believe a detail in one of our crypto casino reviews is out of date or factually incorrect, let us know. We take editorial accuracy seriously and investigate every flagged item.
- Bonus information: Crypto casino offers change frequently. If a bonus, wagering requirement, or promotion we've listed no longer matches what a site is showing, we want to know.
- Reader feedback: We welcome honest feedback on the usefulness and clarity of our comparisons. Your experience with the sites we cover helps us keep our ratings grounded.
- Partnership and advertising enquiries: We work with operators transparently. If you represent a crypto casino and want to discuss how your site might be considered for review, email us with relevant details. Commercial relationships do not buy editorial position — our rankings reflect independent assessment only.
- General questions about crypto gambling: If you have a question about how our methodology works, what coins a site accepts, or anything else covered on this site, we're happy to point you in the right direction.
What We're Not Able to Help With
A few things fall outside what we can do:
- We are an independent comparison and review site, not a casino operator. We cannot access your account, process withdrawals, or resolve disputes with any of the sites we cover. For account-level issues, contact the casino's own support team directly.
- We do not offer legal or tax advice. If you have questions about the legality of online gambling in your state or your obligations as a US player reporting crypto winnings, please consult a qualified professional.
- We do not provide responsible gambling counselling. If gambling is causing you or someone you know harm, please call the National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available 24/7. You can also visit our responsible gambling page for further resources.
About Our Editorial Team
Our reviews are researched and written by a small team of independent editors with backgrounds in online gaming, cryptocurrency, and consumer finance. Our lead reviewer is Lauren Adams. We do not accept payment to alter editorial ratings or written assessments. You can read more about who we are and how we work on our About Us page.
Our affiliate relationships — where we earn commission if a reader signs up to a casino through a link on this site — are disclosed across the site and do not determine ranking order. Sites are assessed on criteria including bonus value and terms, supported cryptocurrencies, payout speed, licensing, and how they treat US players navigating an offshore, unregulated landscape.
A Note on Response Times
We're a small editorial team, not a large corporation with a dedicated support desk. We read everything, but during busy periods responses may take up to three business days. We appreciate your patience.
For general information about the crypto casinos we cover — bonuses, coins, games, or legal standing — our Terms and Conditions page covers how this site operates, and our main review pages go into detail on each operator.
Bitcoin Casino is intended for adults aged 18 or older (21 or older where required by applicable state law). Gambling involves risk. Never wager more than you can afford to lose. If you need help, call 1-800-GAMBLER.